TIMBERY glass tempering furnace: "Intelligent technology innovation, excellent precision manufacturing, guarantee of famous brands" plus perfect sales service system to ensure the quality of service to customers - choose TIMBERY full guarantee.
Our pre-sales → Careful communication with you to provide you with the most practical model parameters!
Our sales → Technical staff directly on-site installation and commissioning, full line training training guidance!
Our after-sales → Special person return visits regularly to ensure quick response for customers to eliminate all faults!
We are committed to providing repair services to users free of charge during the warranty period. Domestic customer technical issues, technical staff will respond within 2 hours, rushed to the scene within 24 hours. Overseas customers are quickly determined by agents and partner agencies to provide the best solution to the problem.

1. Introduce the advantages and features of Timorley equipment to customers, and let customers understand the reasons for choosing TIMBERY;
2. According to the customer's target market, site and production, choose the appropriate type and specification of tempering equipment for customers;
3. According to the model and specifications selected by the customer, recommend the matching glass cold processing equipment for customers;
4. According to the glass deep processing equipment selected by the customer, assist the customer to determine the required site conditions such as area and height;
5. If necessary, arrange customers to visit other similar glass deep processing manufacturers.

1. The customer order enters the systematic management, and the instructions of each department clearly define the division of labor and cooperation, and carry out corresponding instructions on schedule;
2. Designate customer service representatives for customers to ensure smooth handling of customer connections throughout the day;
3. Equipment loading and unloading, our company assists in the whole process monitoring;
4. The technicians install and debug the door-to-door equipment to ensure that the equipment is all normal;
5. Provide comprehensive technical training for customers.

1. Customer files enter the system and strengthen customer management 2. Regularly return visits to understand customer needs and proactively provide services 3. Efficient and standardized service flow 4. Patience and professional service attitude 5. Telephone online consultation service 6. Free during the warranty period 7.24 hour appointment service 8. Provide high quality original accessories and professional advice outside the warranty period 9. Provide free remote diagnosis service TIMBERY adheres to the business philosophy of “Quality First, Customer Supreme, Credit First”!